Customer Relations Center

Telephone line and email

  • Easily accessible 24 hours a day / 7 days a week / 365 days a year
  • Call price according to the local tariff
  • Informata të centralizuara për defekte
  • Centralized information for defects
  • At our Customer Relationship Center, Macedonian and Albanian are spoken
  • Our operators are competent and personally committed to quick answers to your questions
  • A call for everything
  • No continuous transfer

Our goal is satisfied customers and therefore:

  • We constantly measure our quality through customer surveys
  • We analyze your public opinion through independent research firms
  • We continuously provide training and exercises for employees
  • We welcome your sincere opinions

    Are you an EFS customer: *